Which (organisational and/or staff) knowledge is excluded in quality management? Setting out from the point of the finding of a scepticism towards the implementation of quality management in the area of education, the author formulates a thesis that shows the context of education, knowledge and quality management.
Quality testing and organisational development The project QUEST (developing quality, controlling, testing) It is reported of the model, implementation and results of a project for quality testing (QUEST). It collected the concepts, approaches and experiences – in terms of quality assurance - at several folk high schools and prepared the implementation of the model test of Bund-Laender-Commission (BLK) on learner orientated quality assurance in further education networks.
